Legal
Listing Disclosures
Last updated: August 25, 2026
Every listing on CarTour is published by a licensed dealership, not by us. This page explains what the numbers and media on a listing mean, what they exclude, and what you should confirm with the dealership before you buy. It applies to listings in the CarTour app and to any listing information shown on this website.
We are not the seller
[COMPANY LEGAL NAME, LLC] operates a marketplace. We do not own, sell, broker, appraise, finance, warrant or inspect any vehicle listed on CarTour. Every sale is a transaction between you and the dealership, on that dealership's terms and paperwork. We are not a party to it, we receive no part of the sale price, and we do not act as your agent or the dealership's.
Dealerships are responsible for the accuracy of their listings. We take reasonable steps to keep the marketplace honest — see our Acceptable Use Policy — but we do not independently verify the vehicles, and a listing appearing on CarTour is not an endorsement or a warranty of any kind.
Price
Price excludes taxes, title, license, registration and any dealer documentary service fee. An advertised price is the price of the vehicle alone. Depending on the dealership and your state, the amount you actually pay at signing may also include:
- state and local sales or use tax;
- title, license, registration and plate transfer fees;
- a dealer documentary service fee, which is capped by statute in Illinois and adjusted annually;
- optional products you choose to add — service contracts, gap coverage, paint or fabric protection, accessories;
- dealer-installed equipment, where disclosed by the dealership;
- finance charges, if you finance.
Advertised prices may assume rebates or incentives that not every buyer qualifies for. Manufacturer incentives frequently depend on your zip code, your credit, whether you are financing through a captive lender, and whether you qualify as military, a recent graduate, or a returning owner. Ask the dealership for an out-the-door figure in writing before you commit to anything.
Prices change. A price shown in a video that a dealership published weeks ago is the price on the day it was published.
Mileage and odometer
Mileage as reported by the seller and not independently verified. We display what the dealership entered. We do not read odometers and we do not audit them. Federal and state law require the seller to give you a written odometer disclosure at the time of sale — that document, not a listing, is the legal statement of a vehicle's mileage.
Vehicle details, VIN and history
Vehicle details are decoded from the VIN and may not reflect options, modifications or repairs. Confirm equipment with the dealership. VIN decoding tells us how a vehicle left the factory. It cannot tell us about later modifications, accident repair, aftermarket parts, flood or salvage history, or open liens.
CarTour does not provide a vehicle history report. Before buying any used vehicle, get an independent history report and an inspection by a mechanic you chose yourself.
Warranty
Every used and certified listing on CarTour carries a warranty disclosure, because a shopper should not have to ask whether a car comes with coverage. The three answers mean:
- Sold as is — Sold as is, without warranty. The buyer pays for any repairs after purchase. The Buyers Guide displayed on the vehicle controls.
- Dealer warranty — Dealer warranty offered. The dealership's written warranty document states what is covered.
- Manufacturer warranty — May carry remaining manufacturer warranty. Coverage depends on the vehicle's in-service date and mileage — confirm with the dealership.
For used vehicles, the FTC Used Car Rule requires the dealership to display a Buyers Guide on the vehicle itself. The Buyers Guide controls. If it says something different from a listing, from a salesperson, or from this page, the Buyers Guide is the one that governs your purchase, and it becomes part of your sales contract. Ask for a copy and read it before you sign.
"Certified pre-owned" is a manufacturer or dealer programme, not a legal status, and what it covers varies enormously between programmes. Ask what the certification actually includes and for how long.
Video and photos
Video and photos are of the actual vehicle unless noted. Colour and condition may appear different in person. CarTour is built around video because video shows more of a car than a photo gallery does — but it is still not a substitute for standing next to the vehicle. Recording conditions, lens choice and screen calibration all change how paint, upholstery and panel gaps read. Stock or manufacturer imagery, where used, is labelled as such by the dealership.
A walkaround video is not an inspection and does not certify a vehicle's condition.
Availability
Subject to prior sale. Confirm availability with the dealership before travelling. Inventory moves faster than any listing updates. A vehicle may be sold, on hold, in transit, or in the shop while its listing is still live. Dealerships are required to remove or update sold listings promptly, and repeated failure to do so is a violation of our Dealer Subscription Agreement.
Payment estimates and other tools
Payments and estimates are illustrations, not offers of credit. Payment, affordability and lease calculators; trade-in value estimates; and price-versus-market comparisons are informational tools. They are not offers, quotes, appraisals, credit decisions or guarantees of any term. Actual financing depends on a lender's underwriting, your credit, the term, the down payment and the final negotiated price.
Fuel economy figures are EPA estimates for the year, make and model. Your actual mileage will differ.
Safety recalls
Recall information comes from the U.S. National Highway Traffic Safety Administration's public database and reflects campaigns issued for a vehicle's year, make and model — not the repair status of the specific car in front of you. An individual vehicle may have had a recall remedy performed already, or may have an open recall not yet reflected. Check the specific VIN at nhtsa.gov/recalls and ask the dealership for the repair records.
Federal law prohibits a dealer from selling a new vehicle with an open recall. That prohibition does not extend to used vehicles in most states.
Errors
Listings are entered by people and imported from inventory feeds, and both produce mistakes. Neither CarTour nor a dealership is bound by a typographical or data error — a price, mileage or specification that is obviously wrong does not create an obligation to honour it. Where we learn of an error we correct or remove the listing.
If you see a listing that looks wrong or deceptive, report it — every listing in the app has a Report action, and reports are reviewed promptly. You can also write to [SUPPORT EMAIL].
Advertising compliance
Dealership advertising is regulated by the FTC and by state law, including Illinois's. Dealerships are solely responsible for their own compliance. The disclosures CarTour applies automatically are a floor, not a substitute for a dealership's own legal obligations, and nothing on this page should be read as legal advice to a dealership.
Questions
About a specific vehicle: contact the dealership through the listing, so the conversation stays attached to that car. About this page or the platform: [SUPPORT EMAIL].